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  • Antivirus Support
  • Apr 05, 2019
  • 0

An error message while using the Avast anti-virus gets displayed on the screen which reads out to be ‘UI failed to load’. This basically an error that prevents the program from running. It can also be seen as a startup error. When the users have installed the Avast Anti-virus application in their system, and they have been asked to restart the device to incorporate the changes, they sometimes come across the error message as discussed above. This situation can arise with anyone. The main reason behind these errors is the incorrect Windows service configuration. Sometimes, the application can ask you to click the ‘Restart services’ on the display error message. If even after doing that, the snag has not been fixed, then you can either follow the problem-solving steps that have been mentioned below or get in touch with Avast customer care number.

Method to resolve Avast startup error

  • Open the run dialog box off the desk/laptop either by pressing Windows and R key at the same time or by typing run in the Windows Start Menu
  • In the dialog type services.msc and click on Okay or press enter.
  • Once the service console opens, search for ‘Remote Desktop Services’
  • Open ‘Remote Desktop services and start to set the startup. For that, you have to type ‘Automatic’ in the box. Ensure that the service is running.
  • After that, restart the system and try starting the application. If it opens without any error, then the issue has been resolved, otherwise, you need to execute these given steps
  • You need to open the start menu of the system.
  • Click on Control panel to open the Settings. From there navigate Programs and then to Programs and Features.
  • From the list of installed programs, select Avast anti-virus application.
  • Click on the Uninstall or Change button and select ‘Repair’
  • The software will repair any error and will make the necessary changes.
  • Then again restart the system and see whether the snag has been rectified
  • If this also doesn’t work, then you can uninstall the application and download it again.
  • Also, check for any updates in the Windows Operating System and make sure that the application you download is compatible with the OS.

There can occur a probability of this error occurring again. And if it does, even after you have tried and tested all the steps that have been discussed above, then you definitely need to contact the Avast customer support number.

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  • Antivirus.
  • Apr 05, 2019
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